Return, Cancellation, and Exchange Policy


We want you to be completely satisfied with your purchase. If you're not happy with your order, or like to change a size we're here to help.

Cancellation Policy

Before Delivery / Shipment:

  • You must cancel their orders before delivery/shipment by logging into their account on the Platform and selecting the “My Account” section.
  • Refunds for cancelled orders will be processed within 24–48 business hours after the cancellation request has been successfully received and processed.
  • Cancellation of individual items within an order is not permitted; the entire order will be cancelled if requested.
  • Once a cancellation request is placed, it cannot be reversed. Users wishing to purchase the products again must place a new order.
  • In the event the order is in transit, refunds will be processed only after the returned products are received and verified at our warehouse.
  • For orders placed using cart offers or promotional discounts, cancellation of one or more products may result in cancellation of all products purchased under the same offer. Benefits of any coupons or offers will not be included in the refund.

After Delivery / Shipment:

  • Once the product is delivered, the Return & Refund Policy shall apply.
  • Users will be notified of the acceptance or rejection of the cancellation via email or SMS.

Return Policy

You have 7-days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, your item

  • Must have original tag intact
  • Must be unused and in the same condition that you received it
  • Must also be in the original packaging

To initiate a return, please contact us at [your email] with your order number and the reason for the return. We'll provide you with a return shipping label and instructions.

Once we receive your return, we will inspect the item and process your refund. The refund will be issued to your original payment method within 5-10 business days.

Exchange Policy

If you need to exchange an item for a different size or color, please contact us and we'll be happy to assist you.

Questions?

If you have any questions about our return policy, please drop us an email at apricuslife.india@gmail.com or drop a WhatsApp message at 9650840035.